Technical Support

绿蛙加速器 (Green Frog Accelerator) provides technical assistance for app access, node connection, reward status, and configuration issues.

Support Email

support@greenfrogaccelerator.com

Helpful Details

When requesting assistance, include the information below if available:

• Device model and operating system version.
• App version.
• Account identifier shown in the app.
• Selected node or region.
• Error message, screenshot description, or steps that reproduce the issue.

Common Checks

• Confirm that the device network is available.
• Switch to another node if one route is unstable.
• Restart the app after changing network permissions.
• Make sure the app has the required VPN or network permission enabled.
• Install the newest app version provided through the official channel.

Service Notes

Acceleration performance depends on local network quality, remote service status, selected node, device condition, and third-party network restrictions. Speed and availability may vary during maintenance or network instability.